Service Terms

Updated on 20 Feb 2024


This terms and conditions are to be assumed as "agreed" by the user/client when using this website and/or our services. The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to Intellixa Inc. [Legal owner of] and the terms “Visitor” ”User” refer to the users of this website and of Projectzo Service Clients.

This page states the Terms and Conditions under which you (Visitor) may visit this website (“Website”). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.



All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.


(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding”, “mail bombing” or “crashing”, or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

(B) General Rules
Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.


The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use ofhttps://projectzo.comor their breach of the terms .


User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user’s transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even ifCompanyhas been advised of the possibility of such damages.

User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.

User agrees thatCompany shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company’s total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User toCompany, if any, that is related to the cause of action.


The Projectzo shall determine the manner in which and the person by whom the Engagement will be carried out, taking into account, as far as is feasible, the reasonable requests expressed by the Client.

The Projectzo shall complete the Project with reasonable skill, care and diligence in accordance with the Contract.

The Client hereby accepts that the time schedule allocated for the performance of an Engagement may be subject to change in case of amendment to the Engagement and/or the services to be provided there-under after conclusion of the Engagement.

In case of any change of circumstances under which the Engagement is to be performed which cannot be attributed to the Projectzo, the Projectzo may make any such amendments to the Engagement as it deems necessary to adhere to the agreed quality standard and specifications. Any costs arising from or related to this change of circumstances will be fully borne by the client.

The Projectzo may, at its discretion and, where possible, in consultation with the Client, replace the person or persons charged with performing the Engagement, if and in so far as the Projectzo believes that such replacement would benefit the performance of the Engagement.

The Projectzo shall provide the Client with such reports of his work on the Project at such intervals and in such form as the Client may from time to time require. The Client has the right to notify the Projectzo that it wishes to modify its requirements in relation to the Project. Such modifications shall not enter into effect until the parties have agreed on the consequences thereof such as to the Contract fee and the completion date of the Project.


We offers 3 times free changes and 1 Year of paid changes support post delivery to your project report from the date of delivery under below conditions.

  • Definition of 1 Change: 1 time change means multiple changes in a single file generation. [i.e if you refer 4 different changes all at once, it will be considered as 1 time change to the document]

  • The changes/modification request must be within the content of project report and does not cover any graphical changes to the document except technical chart.

  • The changes must be referred by the banker and not by the client. In such case, we shall coordinate with the banker directly to understand their specific need and to justify the figures over paper in a better way.

  • This free changes are subject to maximum 10% variation of the total project cost.

  • No new component can be added for this free changes offer.

  • Currency change of the project report will not be considered within free changes balance.

  • Post FREE changes balance, minimum INR 2499+GST per change for DPR and Corporate DPR or 0.05% of the total project cost, whichever is higher.

  • The maximum support warranty for any project report has set to 12 months from the date of delivery. Post 12 months, No changes request will be entertained.

  • Anything out of these above free changes and paid changes guidelines, will be considered as new order. The customer has to place and pay for new fresh order to proceed. The new order will also applied with the same above guidelines.


The Projectzo shall be free to involve Subcontractors, availing of specific expertise, in the performance of the Project, provided that the Projectzo shall have these third parties enter into confidentiality obligations similar to the confidentiality obligations applicable to the Projectzo. Projectzo reserved the rights to identify these Subcontractors, specifying in each case their specific expertise.


The Client shall provide the Company with such information and access to such facilities and personnel as the Company shall reasonably require in order to provide the Services.

The Client shall make such decisions and provide such instructions as the Company shall require and at the time that the Company requires to enable the Company to provide the Services.

The Client acknowledges that the Company’s ability to provide the Services and to meet any time frame agreed for the provision of the Services is dependent on the Client providing that information and access and providing those decisions and instructions at the times required by the Company.

The Client at all times duly make available between working hours [Mon-Fri] 10:00 am to 6:00 pm and [Sat-Sun] 10:00 am to 2:00 pm, [The office will remain closed on all public holidays specified by the govt. of guj.] to the Projectzo with all information and documents that the Projectzo deems necessary to be able to carry out the Engagement correctly, in the form and manner that is requested by the Projectzo’s officials. Also, the Client shall provide all cooperation required for the proper and timely performance of the Engagement.

The Client shall duly inform the Projectzo of any facts and circumstances that may be relevant in connection with the execution of the Engagement.

Furthermore, the Client shall guarantee the correctness, completeness and reliability of any information provided to the Projectzo.

In a case, where Projectzo offers part payment/payment in instalments are absolutely on good faith on our client, In such case, the client has to pay remaining/balance amount to the projectzo within 48 hours of delivery over email. This delivery may contains link to view the completed order/related file. If the client fails to pay the remaining amount within next 48 hours, The order will be put on hold and the same will be released over receipt of full payment along with penalty or INR 100/- per day from the 3rd day of delivery. [i.e Projectzo delivered the order on 1st March and the client's outstanding amount is INR 10,000/-, Client has to pay before 3rd March. Suppose if client pays on 10th March, Client has to pay INR 10,000/- + Penalty of INR 600/- = Total INR 10,600/- ]


The client has to pay to the Projectzo fees at the rate specified on projectzo website/ Invoice/ Order.Value Added Taxes, where applicable, shall be shown separately on all invoices.

Any extra costs arising from or related to any delays in the completion of the Engagement stemming from the failure of the Client to duly make available to the Projectzo the requested information and documentation, shall be fully borne by the Client. In such event, projectzo is not bound to deliver the order within its mentioned timeline on product page(es).


All results generated by the Projectzo in the Project, including reports, other documents and materials, shall become the property of the Client when we receive full payment against Invoice/contract. The Projectzo shall provide all reasonable assistance such that the Client may apply for patents, copyrights and other intellectual property rights in respect of these results.


The Projectzo shall keep secret and not disclose and shall procure that his employees keep secret and not disclose any Confidential Information obtained by him during the performance of the Project. The foregoing shall notapply to information which (i) is or becomes part of the public domain without fault on the part of the Projectzo; (ii) was already known by the Projectzo, other than under an obligation of confidentiality, at the time of disclosure by the Client; (iii) is lawfully acquired by the Projectzo from a third party on a non-confidential basis; or (iv) the Projectzo is required to disclose pursuant to any law, lawful governmental, quasi-governmental or judicial order.

Except with the prior written permission of the Projectzo, the Client shall not publish or otherwise make available the contents of proposals, reports, presentations, memos, or other communications by the Projectzo, unless these have been provided with the intention of providing third parties with the information set out therein. Furthermore, the Client shall not disclose any of the Projectzo’s methods and work strategies without the Projectzo’s written permission.

The provisions of this Article Confidentiality shall apply during the term of the Contract and for a period of not more than 1 year thereafter.


In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.


At Projectzo, we have full confidence in our varied range of services, products and e-business solutions. We leave no stone unturned in providing our esteemed clients fast, reliable and exceptional service guarantee every time in time we do business with them. All the services available at Projectzo’s website are carried out for the clients after extensive project analysis using a complete scope document. It ensures full understanding of the work and almost no possibilities of any project cancellation, reversal or dispute. However, any refund and service cancellation is taken place abiding a set of conditions.

  1. We will refund back the money if you cancel /Request for refund within 4 hours of placing an order, on our website. We asks no question to refund if you request the same within 4 hours of placing an order. Please read the fine prints well mentioned on our product pages. You can view our products and all the detailed information at of each deal before buying it, it provides all the details about the services or the product/service you purchase. In case if you request to cancel the order, 3% on total amount will be deducted as payment gateway charges.

  2. A service stands cancel if the due payment/next payment is not received within 7 working days. In such event, no refund will be issued, and your order will be void automatically.
    In case of dissatisfaction from our services, clients have the liberty to cancel their orders/projects and request a refund from us within 4 hours of placing an order.

  3. Every service offered by us takes different course of action to get accomplished from start to end thus refund policy differs from one service to other.

  4. There is always a certain set of resources that are involved in achieving every milestone of a campaign. Thus, a refund would not be entertained for the work already completed.

  5. No refund is possible for the fee paid in the form of administrative fees or installation charges.

  6. Taxes paid on services levied by regulatory bodies and 3% payment gateway provider charges would not be refunded with fee refund.

  7. No refund will be entertained in case service gets cancelled due to any violation of terms stated in our Terms & Condition section.

  8. There is no refund for the services placed under Fast/Express/Same day delivery.

  9. Projectzo is not liable to pay refund if delay or service disruption happens due to third party involvement.

  10. In a case, when client’s supplied document or a part thereof, feels illegitimate/forged/suspected/doubtful/unlawful/fake/wrongly fabricated in order to get project report that is in connection of bank loan, We may ask our client to furnish relevant authenticity of the document, in absence of receipt of the same from the client. We will terminate the order, No further clarification or refund will be issued under this clause[10]. In such case, we may inform the relevant party, bank or government authority for the same.


For Cancellations please contact via contact uslinkor email uslinkor WhatsApp us on our company helpline+917990028727.

Requests received later than our business hours [10 am to 6:00 pm IST] will be reasonably treated on our next working day.

When we initiate a refund, we request our payment gateways to refund to client’s original payment method. It may take up to 7 working days to reflect the clear refund credit in to your bank / credit card/ debit card. For example, If client has paid by credit card, refunds will be issued to the same credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.


Any notices that are required under this Agreement shall be in writing and shall be served on the relevant party at its registered office address.

Notices may be served by: Email only on business[at]projectzo[dot]com


If any differences or disputes arise between the Company and the Client in connection with this Agreement, they shall use all reasonable endeavours to resolve them by discussions between themselves, escalating the issues through their respective management structures up to their chief executive officers if necessary.


This Agreement/Terms/Conditions and everything arising in connection with it, including non-contractual matters, shall be governed by Indian Law and the parties submit to the exclusive jurisdiction of the courts of Ahmedabad only.