1. Who these terms apply to
These Terms of Service govern your use of the website at projectzo.com (the "Website") and, at a general level, the engagement of business consulting, documentation, and advisory services offered by Intellixa Inc., operating under the brand name Projectzo ("Projectzo," "we," "us," "our"). "You" or "Visitor" means anyone browsing the Website; "Client" means a party that has engaged Projectzo for a specific mandate.
Where Projectzo has accepted a specific engagement, the detailed scope, deliverables, fees, and obligations for that engagement are set out in a separate written agreement or proforma invoice issued to the Client. Where any term of that engagement agreement conflicts with this page, the engagement agreement governs for that engagement.
2. Accepting these terms
By using this Website, you accept these Terms of Service in full. If you do not agree with any part of these terms, please do not continue to use the Website.
We may revise these terms at any time by updating this page. Continued use of the Website after a revision constitutes acceptance of the revised terms. We recommend checking this page periodically.
3. Using this website
You agree not to misuse the Website. Specifically, you must not:
- Attempt to access data, systems, or accounts you are not authorised to access;
- Probe, scan, or test the vulnerability of the Website or attempt to breach its security or authentication measures;
- Interfere with the Website's operation, including by introducing malicious code, overloading, or flooding requests;
- Send unsolicited commercial communications through any facility on the Website;
- Use the Website to transmit content that is unlawful, defamatory, infringing, or otherwise violates the rights of a third party.
We may investigate suspected violations of this section and cooperate with law enforcement where required.
4. Intellectual property
All logos, marks, text, graphics, and other content on this Website, except where otherwise noted, are owned by or licensed to Intellixa Inc. You may not reproduce, distribute, publicly display, or otherwise use this content for a commercial purpose without our prior written permission.
Deliverables prepared for a Client under a specific engagement are addressed separately in that engagement's written agreement, including the point at which intellectual property in the deliverables transfers to the Client.
5. Engaging Projectzo's services
Enquiries submitted through this Website, by phone, or by email are reviewed before any engagement is accepted. Submitting an enquiry does not itself create a contract between you and Projectzo. An engagement is formed only once Projectzo has confirmed scope, fees, and timeline in writing, typically by proforma invoice or a signed agreement.
Projectzo determines which advisor or advisors are assigned to an engagement, taking into account the Client's reasonable requests where feasible. Projectzo may, at its discretion and in consultation with the Client where possible, reassign personnel if doing so would benefit the engagement.
6. Fees and payment
Fees for a specific engagement are stated in the proforma invoice or agreement issued for that engagement and are payable in Indian Rupees (INR) unless otherwise agreed in writing. Applicable taxes, including GST, are shown separately on invoices where they apply.
Unless a different schedule is agreed in writing, invoices are payable within the period stated on the invoice. Amounts unpaid past the due date may accrue interest at a rate disclosed in the applicable engagement agreement.
7. Instalment payment plans
Where an engagement is eligible, Projectzo may offer the fee to be paid in instalments rather than as a single payment. Eligibility, and the number of instalments offered, depend on the service tier selected. The instalment schedule is derived from the delivery timeline chosen at the time of booking and is displayed in full — with every date and amount — before the Client commits to the engagement. Accepting the schedule at checkout forms part of the engagement contract.
How an instalment plan is accepted
No signature is required. These engagements are transacted digitally end to end, and acceptance is by conduct: remitting the first instalment shown on the schedule — or, where a quotation has been issued, the first tranche stated on it — constitutes the Client's acceptance of that schedule and of these Terms, and forms the engagement. No countersignature, purchase order or further document is required from either party.
An instalment plan is a payment schedule, not a credit facility. No loan, finance, or third-party lending arrangement is created, no interest is charged on the fee, and no automatic debit mandate or standing instruction is taken against the Client's bank account or card. Each instalment is paid by the Client on or before its due date.
One engagement, one Assignment ID, several invoices
Each engagement is identified by a single Assignment ID, and every instalment under it carries that same reference. As each instalment is received, Projectzo issues a separate GST tax invoice for that instalment only. Each such invoice states the total contract value, the amount paid to date including that invoice, and the balance then outstanding; the final invoice shows a balance of nil. A set of instalment invoices bearing the same Assignment ID therefore represents a single engagement fee divided across the agreed schedule, and does not represent repeated or duplicate charges.
When invoices are issued
On each due date the Client receives a payment request stating the amount then payable together with remittance details. A payment request is not a tax invoice and does not evidence any tax charge. The GST tax invoice for an instalment is issued only upon actual receipt of that instalment, and is made available to the Client by email and in the Client portal. Input tax credit, where available to the Client, accrues against each instalment invoice as it is issued.
Late payment
Where an instalment remains unpaid after its due date, a late payment fee of ₹100.00 per calendar day accrues on that instalment from the day following the due date until payment is received. The stated amount is inclusive of applicable GST. The fee is capped at the lower of 180 days' accrual or 10% of the instalment concerned.
A late payment fee forms part of the value of the supply under section 15(2)(d) of the Central Goods and Services Tax Act, 2017, and is charged at the same rate of tax as the underlying service. In accordance with section 13(6) of that Act, the fee is documented by a debit note issued upon its receipt. Projectzo may waive or reduce a late payment fee at its discretion; any such waiver applies only to the instalment for which it is granted.
Delivery and outstanding amounts
The final instalment is payable when the draft deliverable is shared with the Client, on or about the date shown for it on the accepted schedule. Sharing a draft, or delivery of any deliverable, does not waive, reduce, or discharge an instalment that remains outstanding. Intellectual property and rights of use in a deliverable transfer to the Client only upon receipt of the full engagement fee, as set out in the applicable engagement agreement.
Where instalments remain unpaid, Projectzo may suspend further work on the engagement and withhold undelivered deliverables until payment is received. Instalments are not cancelled automatically for non-payment; amounts due under an accepted schedule remain payable. Any tax invoice already issued for a received instalment stands, and is adjusted only by way of a credit note where a cancellation or refund is agreed under section 9 below.
8. Revisions and support
Where an engagement includes a documentation deliverable (for example, a detailed project report, feasibility study, or business profile), the scope of included revisions, the support period, and any charges for revisions beyond that scope are set out in the engagement agreement for that deliverable. As a general practice, a limited number of revisions are included within a defined window following delivery; revisions requested outside that scope or window may be charged separately.
9. Cancellation and refunds
Cancellation and refund terms for a specific engagement are set out in that engagement's agreement or proforma invoice, since they depend on the stage of work already performed and the nature of the deliverable. As a general principle:
- A request to cancel made before Projectzo has begun substantive work on an engagement will ordinarily be considered for a full or near-full refund, less any payment-processing charges actually incurred;
- Once substantive work has begun, fees corresponding to work already performed are not refundable;
- Statutory taxes and third-party payment-processing charges are not refundable.
To request a cancellation, contact us or email business@projectzo.com. Requests received outside business hours (Monday–Friday, 10:30–19:00 IST) are treated on the next working day.
10. Confidentiality
Information a Client shares with Projectzo in the course of an engagement is treated as confidential and is not disclosed to third parties without the Client's consent, except where disclosure is required by law or regulatory authority. Our full approach to handling personal and business data is set out in our Privacy Policy.
11. Liability
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, or for fraud.
Subject to the above, Projectzo's total liability to a Client arising out of or in connection with an engagement is limited to the fees paid by the Client for that engagement. Projectzo is not liable for indirect or consequential loss, including loss of profits, revenue, or business opportunity.
12. Governing law and disputes
These terms, and any dispute arising out of or in connection with them, are governed by the laws of India. The courts of Ahmedabad, Gujarat, have exclusive jurisdiction over any such dispute.
Before initiating formal proceedings, the parties agree to use reasonable efforts to resolve any disagreement through direct discussion.
13. Changes to these terms
We may update these Terms of Service from time to time to reflect changes in our services or in applicable law. The date at the top of this page indicates when it was last revised.
14. Contact
Questions about these terms can be directed to: